Parkdean believes that the customer comes first, and we are committed to ensuring that is the case. We are members of the National Caravan Council and abide fully with the NCC Industry Code of Practice. This helps put you, the customer first.
All of our parks adhere to the following three principles:
- The park is committed to high standards of customer care and puts the customer first
- The park has achieved a minimum of three stars under the British Graded Holiday Scheme, a national quality standard operated by VisitBritain, that assesses the quality and standard of facilities on park
- The park complies with the industry Code Of Practice which demonstrates our commitment to protect your interests, treat you fairly and honestly, operate to best industry practice and maintain high standards
All this means that by choosing a park like Parkdean your assurance and peace of mind will be at rest - like you. After all, you will be on holiday!
To read a full copy of the National Caravan Council's Code of Practice and its other papers, click here.
We're NCC Approved!
Parkdean is proud to have achieved The National Caravan Councilâ€™s new scheme; â€˜The NCC Approved Holiday Park â€“ Holiday Home Ownership Schemeâ€™; one of four consumer initiatives run by the NCC. For more information on the NCC and The NCC Approved Holiday Park â€“ Holiday Home Ownership scheme visit www.approvedholidayparks.co.uk.
We are also proud winners of the British Travel Award's Best UK Holiday Park Operator two years running! Click here to find out more about our awards.
Buying with Parkdean ensures you have a quality product, all of our pre-owned holiday homes have had an in-depth assessment and refurbishment when needed. We also pride ourselves on offering a fantastic aftersales service, anything you want to talk about as an Owner we will be there for you.
By doing all of this we make sure you have a happy holiday home for years to come!
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